Shipping Policy
Last Updated: June 24, 2026
Northbound Supplies currently ships to addresses within the United States only.
Shipping Cost
We offer free standard shipping on all U.S. orders. All prices and charges on our website are listed in U.S. Dollars (USD).
Order Cut-Off Time
Our order cut-off time is 5:00 PM Central Standard Time (CST), Monday through Friday.
Orders placed after 5:00 PM CST, on weekends, or on U.S. federal holidays will begin processing on the next business day.
Handling Time
Orders are processed within 1-2 business days, Monday through Friday.
Handling time is the time between when your order is placed and when your order is shipped.
Transit Time
Estimated transit time is 3-5 business days after the order has shipped.
Transit time is the time between when the carrier receives the package and when the package is delivered.
Total Estimated Delivery Time
Total estimated delivery time is 4-7 business days after the order is placed. This includes:
- Handling time: 1-2 business days
- Transit time: 3-5 business days
Delivery times may vary depending on address, carrier, weather conditions, and U.S. holidays.
Shipping Carriers
We ship orders using trusted U.S. carriers such as USPS and UPS. The final carrier may depend on the delivery address and package type.
Tracking Information
Once your order has shipped, you will receive a confirmation email with a tracking number.
Tracking may take up to 24 hours to activate.
Address Changes
If you need to change your shipping address, contact us within 24 hours of placing your order:
Email: support@northboundsupplies.com
Phone: +1 (551) 225-8480
We cannot guarantee changes after processing or shipping.
Incorrect or Incomplete Address
Customers are responsible for providing correct shipping details. If delivery fails due to incorrect address, please contact support for assistance.
Shipping Delays
Most orders arrive within the estimated timeframe. If delays occur, please contact our support team.
Contact Information
Store Name: Northbound Supplies
Legal Company Name: NP Store LLC
Phone: +1 (551) 225-8480
Email: support@northboundsupplies.com
Registered Office: 5900 Balcones Drive Ste 19162, Austin, TX 78731, USA
Order Cut-Off Time: 5:00 PM Central Standard Time (CST)
Customer Service Hours: Monday – Friday, 9:00 AM – 5:00 PM CST