Contact Us

We love hearing from our customers. If you have a question about an order, shipping,
returns, product information, or general support, please contact us using the details below.

How to Reach Us
Phone: +1 (551) 225-8480
Email: support@northboundsupplies.com
Registered Office: 5900 Balcones Drive Ste 19162, Austin, TX 78731, USA
Order Cut-Off Time: 5:00 PM Central Standard Time (CST)
Customer Service Hours: Monday – Friday, 9:00 AM – 5:00 PM CST

Please allow 1-2 business days for a response. Emails sent on weekends or U.S. federal
holidays will be answered on the next business day.

Before Contacting Us
To help us assist you faster, please include:
Your order number
The email address used to place the order
A clear description of your question or issue
Photos of the product and packaging if reporting a damaged or incorrect item

Business Information

Store Name: Northbound Supplies
Legal Company Name: NP Store LLC
Phone: +1 (551) 225-8480
Email: support@northboundsupplies.com
Registered Office: 5900 Balcones Drive Ste 19162, Austin, TX 78731, USA
Order Cut-Off Time: 5:00 PM Central Standard Time (CST)
Customer Service Hours: Monday – Friday, 9:00 AM – 5:00 PM CST