Terms of Service
Last Updated: June 2026
OVERVIEW
Welcome to Northbound Supplies. These Terms of Service govern your access to and use of our website, products, and services.
By accessing our website, placing an order, or using any part of our services, you agree to be bound by these Terms of Service, our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policies published on our website.
If you do not agree with any part of these Terms, please discontinue use of our website and services.
SECTION 1 – ELIGIBILITY
By using this website, you confirm that you are at least 18 years old or have the permission of a parent or legal guardian.
You agree to use this website only for lawful purposes and in accordance with all applicable laws and regulations.
SECTION 2 – PRODUCTS AND ORDERS
All products displayed on our website are subject to availability.
We reserve the right to refuse, cancel, or limit any order at our sole discretion, including orders suspected of fraud, abuse, or unauthorized activity.
Product descriptions, images, and specifications are provided for informational purposes. While we strive for accuracy, minor variations may occur.
SECTION 3 – PRICING AND PAYMENTS
All prices displayed on our website are listed in U.S. Dollars (USD) unless otherwise stated.
We reserve the right to modify product pricing at any time without prior notice.
Payment must be successfully authorized before an order is processed and shipped.
SECTION 4 – SHIPPING
Shipping terms, delivery estimates, and related information are available in our Shipping Policy.
Delivery times are estimates only and may vary due to carrier delays, weather conditions, holidays, or other circumstances beyond our control.
SECTION 5 – RETURNS AND REFUNDS
Returns, exchanges, and refunds are governed by our Return & Refund Policy.
Customers should review the Return & Refund Policy before making a purchase.
SECTION 6 – ACCOUNT RESPONSIBILITY
If you create an account on our website, you are responsible for maintaining the confidentiality of your account credentials.
You agree to provide accurate and complete information and to update your information when necessary.
SECTION 7 – PROHIBITED ACTIVITIES
You agree not to:
• Use the website for unlawful purposes.
• Submit false or misleading information.
• Attempt to gain unauthorized access to our systems.
• Interfere with website security or functionality.
• Distribute malicious software, viruses, or harmful code.
Violation of these terms may result in suspension or termination of access to our services.
SECTION 8 – INTELLECTUAL PROPERTY
All website content, including text, graphics, logos, images, product descriptions, and other materials, is the property of Northbound Supplies or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, or distributed without prior written permission.
SECTION 9 – THIRD-PARTY LINKS
Our website may contain links to third-party websites.
We are not responsible for the content, policies, or practices of third-party websites and encourage users to review their terms and policies separately.
SECTION 10 – DISCLAIMER OF WARRANTIES
The website, products, and services are provided on an “as available” and “as is” basis.
Northbound Supplies makes no guarantees regarding uninterrupted website availability, error-free operation, or the suitability of products for any specific purpose beyond applicable consumer protection laws.
SECTION 11 – LIMITATION OF LIABILITY
To the maximum extent permitted by law, Northbound Supplies shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website, products, or services.
Our total liability shall not exceed the amount paid by the customer for the specific order giving rise to the claim.
SECTION 12 – GOVERNING LAW
These Terms of Service shall be governed and interpreted in accordance with the laws of the United States.
SECTION 13 – CHANGES TO THESE TERMS
We reserve the right to update or modify these Terms of Service at any time.
Changes become effective immediately upon publication on this page.
Continued use of the website constitutes acceptance of any updated terms.
SECTION 14 – CONTACT INFORMATION
Questions regarding these Terms of Service may be directed to:
Store Name: Northbound Supplies
Legal Company Name: NP Store LLC
Phone: +1 (551) 225-8480
Email: support@northboundsupplies.com
Registered Office: 5900 Balcones Drive Ste 19162, Austin, TX 78731, USA
Order Cut-Off Time: 5:00 PM Central Standard Time (CST)
Customer Service Hours: Monday – Friday, 9:00 AM – 5:00 PM CST